IMPORTANT BOOKING POLICY—

Please only proceed with scheduling if you are able to comply with the following policies. This ensures the best experience for you and all our patients.

Email Is Our Primary Method of Communication

We send important appointment confirmations, reminders, and required forms via email. It is your responsibility to ensure you are receiving emails from us and that our messages are not going to your junk or spam folder. Please check your inbox settings and whitelist our email address.

Electronic Forms Are Mandatory

Our practice uses electronic forms to streamline your care:

1. Insurance Verification Form – You will receive this form immediately after booking. It must be completed within 48 hours of booking your appointment.

2. New Patient Medical History Intake Form – This will be emailed to you once your insurance is verified. It must be completed at least 24 hours before your appointment so we can best prepare for your visit.

Completion of both forms is required to proceed with your visit. Failure to submit either form by the required deadline will result in automatic cancellation of your appointment.

Card on File Required

A debit or credit card is required for the purpose of holding your reservation. Your card will not be charged during this process. Missed appointments without prior notice will incur a $35.00 fee. Please notify us by phone if you are unable to attend your appointment.

If you have any questions or need assistance, we are happy to help—please call our office at 509-370-4761. If we’re unable to answer, please leave a voicemail and we’ll return your call as soon as possible. Thank you for understanding and helping us maintain an efficient practice for all patients.